A 6-year-old boy who left on a flight for the Christmas vacation to go to his grandmother in southwest Florida as a substitute was placed on the improper airplane and ended up 160 miles away in Orlando, Florida.
When the grandmother, Maria Ramos, confirmed up on Thursday at Southwest Florida Worldwide Airport in Fort Myers to greet her grandson who was flying for the primary time from Philadelphia, she was advised he wasn’t on the Spirit Airways flight.
“I ran inside the plane to the flight attendant and I asked her, ‘Where’s my grandson? He was handed over to you at Philadelphia?’ She said, ‘No, I had no kids with me,’” Ramos advised WINK Information.
She then obtained a name from her grandson from the airport in Orlando, telling her that he had landed.
In a press release, Spirit Airways mentioned the boy was underneath the care and supervision of an airways worker the whole time, regardless that he was incorrectly boarded on a flight to Orlando. As soon as the error was found, the airways let the household know, the assertion mentioned.
“We take the safety and responsibility of transporting all of our Guests seriously and are conducting an internal investigation,” the assertion mentioned. “We apologize to the family for this experience.”