The utilization of meals supply purposes has elevated considerably in latest instances. As our lives have change into fast-paced, it serves as a handy choice and helps save time. Nonetheless, there has additionally been a rising problem relating to the standard of the meals acquired. Prior to now, there have been a number of circumstances of individuals complaining about discovering bugs in dishes ordered from eating places. Now, one other such incident has come to mild and has sparked concern in regards to the meals service trade. Taking to X on Wednesday, a person complained a couple of cockroach she present in a meal she ordered from a Gurugram-based restaurant by way of Zomato.
In her publish, the person, Sonai Acharya, mentioned she ordered a bowl of Japanese ramen from an eatery referred to as Autie Fug’s. She claimed that she discovered a cockroach within the meals. Ms Acharya additionally shared photos of the lifeless insect mendacity within the noodle soup. “Just had a horrific experience ordering from Zomato. Ordered Japanese miso ramen chicken from Auntie Fug’s and found a cockroach in my meal! Absolutely unacceptable and disgusting. Seriously disappointed with the quality control here. Zomato is beyond gross,” she wrote.
Simply had a horrific expertise ordering from @Zomato. Ordered Japanese miso ramen hen from Auntie Fug’s and located a cockroach in my meal! Completely unacceptable and disgusting Critically upset with the standard management right here. @Zomato is past gross.#ZomatoNightmarepic.twitter.com/R3wleOfPpj
— Sonai Acharya (@sonai4u) February 14, 2024
Zomato took cognizance of the criticism and responded instantly to the tweet. “Hi there, we are sorry to hear about the unfortunate incident. We want to help turn this experience around. Please allow us some time to look into, we’ll get back to you ASAP,” the corporate mentioned. Moreover, a screenshot shared by Ms Acharya additionally confirmed that the meals supply firm had initiated a refund of Rs 320 for the order.
Hello there, we’re sorry to listen to in regards to the unlucky incident. We need to assist flip this expertise round. Please enable us a while to look into, we’ll get again to you ASAP.
— zomato care (@zomatocare) February 14, 2024
In the meantime, a couple of days in the past, an identical incident passed off with a resident from Bengaluru. A girl took to X to share a very unlucky incident, the place she discovered a cockroach in her order. The person acknowledged that she was “absolutely disgusted” by the expertise. Harshita had ordered fried rice from a restaurant and observed a cockroach within the field, as per a video shared by her. “I ordered chicken fried rice in zomato from restaurant “TAPRI BY THE CORNER”. I got cockroach in my food. Absolutely disgusted with my order!” she wrote.
The meals supply platform was fast to pay attention to the identical. “That’s really unexpected, Harshitha. We can understand how you must be feeling 🙁 Could you please help us with your registered contact number/ Order ID via a private message so that we can look into this immediately?” the corporate mentioned.
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