Massachusetts Senator Elizabeth Warren is the newest public determine to query how Meta is moderating content material throughout the Israel-Hamas struggle. In a letter addressed to Mark Zuckerberg, Warren raises a number of points reported by Instagram customers since October 7, and presses Meta for extra details about its underlying insurance policies and the way a lot content material the corporate has taken down associated to the battle.
Within the letter, Warren cites experiences from the media and human rights teams about inconsistencies within the firm’s moderation practices for the reason that begin of the struggle. Specifically, she notes that quite a few Instagram customers have accused the corporate of “shadowbanning” them for posting in regards to the circumstances in Gaza. She additionally references a third-party audit, commissioned by Meta and revealed final 12 months, that discovered the corporate proper to free expression in 2021, the final time there was a significant escalation in violence within the Gaza Strip.
“Reports of Meta’s suppression of Palestinian voices raise serious questions about Meta’s content moderation practices and anti-discrimination protections,” Warren writes. “Social media users deserve to know when and why their accounts and posts are restricted, particularly on the largest platforms where vital information-sharing occurs.”
The letter asks for detailed details about how Meta is implementing its insurance policies within the context of the struggle. For instance, it asks Meta to reveal statistics in regards to the variety of posts which were eliminated since October 7, and what number of of these takedowns have been appealed. It additionally asks Meta to that the corporate hid quite a few Instagram feedback with Palestinian flags for being “potentially offensive.”
The letter offers Zuckerberg a January 5 deadline to answer the questions. Meta didn’t reply to a request for remark.
Meta has come underneath rising scrutiny for its moderation practices since October 7. The corporate has publicly blamed a number of points on unspecified technical glitches and bugs, however has additionally acknowledged taking short-term to gradual the unfold of doubtless dangerous content material.
Meta’s impartial Oversight Board can be two circumstances associated to the Israel-Hamas struggle content material, the primary time the group has opted to expedite its standard months-long course of. The board stated on the time it had seen a surge in appeals from Fb and Instagram customers for the reason that begin of the battle.