Generative AI will get numerous press, from image-generating instruments like Midjourney to Runway to OpenAI’s ChatGPT. However companies aren’t satisfied of the tech’s potential to positively have an effect on their backside traces; at the very least that’s what surveys (and my colleague Ron Miller’s reporting) counsel.
In a Boston Consulting Group (BCG) ballot this month of over 1,400 C-suite executives, 66% mentioned that they had been ambivalent about — or outright dissatisfied with — their group’s progress on GenAI to this point, citing a scarcity of expertise and expertise, unclear roadmaps and an absence of technique round deploying GenAI responsibly.
To be clear, the execs — who hail from such industries as manufacturing, transportation and industrial items — nonetheless see GenAI as a precedence. Eighty-nine % responding to the BCG ballot ranked the tech as a “top-three” IT initiative for his or her corporations in 2024. However solely about half of the ballot’s 1,400 respondents anticipate GenAI to convey substantial productiveness features (i.e., within the space of 10% or extra) to the workforces that they oversee.
The outcomes, taken in tandem with responses to a BCG survey late final 12 months, put into sharp aid the excessive diploma of enterprise skepticism surrounding AI-powered generative instruments of any form. Within the survey final 12 months, which canvassed a gaggle of two,000 exec decision-makers, greater than 50% mentioned that they had been “discouraging” GenAI adoption over worries it might encourage unhealthy or unlawful decision-making and compromise their employer’s knowledge safety.
“Bad or illegal decision-making” touches on copyright violations — a hot-button matter in GenAI.