It was reported in late November that Google Drive for desktop (v84.0.0.0-84.0.4.0) had a sync difficulty, which induced months and even years of information to vanish. If you happen to had been unlucky sufficient to be a part of this “small subset” of customers, there’s lastly some excellent news. Within the newest model of Drive for desktop app (model 85.0.13.0 or increased), you can entry a file restoration instrument through a number of steps: go to the menu bar or system tray, click on the Drive for desktop icon, press and maintain the “Shift” key and click on “Settings,” after which you can hit “Recover from backups.”
From there, it’s best to see a notification saying “Recovery has started,” and hopefully you may get a “Recovery is complete” message after some time. You will then discover a new folder named “Google Drive Recovery” containing the unsynced information in your desktop.
Good luck, although, as Google does not anticipate this technique to work for everybody. “If you’ve tried to run the recovery tool and are experiencing issues, submit feedback through the Drive for desktop app with the hashtag ‘#DFD84’ and make sure to check the box to include diagnostic logs,” the corporate stated on the assist web page. There are additionally directions for many who favor making an attempt with command line interface, Home windows backup and Time Machine backup.